He is not a good Michael Scott Quarantine Mike shirt supervisor, he can’t effectively perform basic tasks like firing people, he’s a walking sexual/racial harassment lawsuit, he doesn’t know basic business ideas like bankruptcy, and he lacks people skills. However, he is a great sales person (shown in multiple episodes where he saves accounts or outperforms everyone else), he knows his industry (at least the fictional version of it on the show), he is almost always right on matters of strategy, and he is shown multiple times to have a better sense of strategy than any of his bosses.
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It would be easy to cite Michael Scott Quarantine Mike shirt him as an example of the Peter Principle, someone who had been promoted beyond his level of competency. I don’t think that’s true, though. You don’t want him handling your books or at the front line of your company. At the same time, he has undeniable skills. I think he’s actually an example of someone cut out to be a CEO or COO and who isn’t competent at lower ranked positions. You want him in an executive position where he can design strategy, design products, or create training manuals (with an editor watching his wording very closely). You want him surrounded by talented and tactful handlers. He’s not a great boss, if you mean middle or lower management supervisory work. He would be an IDEAL executive but you’d need people handling him constantly. So he’s a great boss in the entrepreneurial, visionary type capacity. He should be further up the totem pole than what he was on the show but he really needs to be isolated up there. He belongs over people but not in charge of people if that makes any sense.